Returns

We want your shopping experience at Retail Therapy Boutique to be the absolute best! We hope you love each item you receive but if not, we are here to make your return process as smooth and easy as possible.

 

Please see our simple returns policy below. If you have any questions, call us at 760-696-0574 (hours are 11:00AM PST-6:00 PM PST Monday-Friday) or email us at rtbcbad@gmail.com

 

Return Information:

We accept returns for refund postmarked within 5 days from the date you received your order.

 ACCESSORIES & FINAL FEW items are FINAL SALE and cannot be returned or exchanged.

Damages must be reported within 3 days of receiving merchandise or can not be returned.

Refunds are issued back to the original method of payment.

Returns must be received unwashed, unworn and in new condition. The item must be returned with original tags still attached.

(Items returned to us with makeup, deodorant, perfume or similar product stains will be shipped back to you and are subject to additional shipping cost.)

Shipping: Original shipping is not refundable.

Time: Refunds are processed within 3-7 business days of receiving your return. We will send you an email confirmation when your return has been received and the refund has been issued.